Library Model Request \ General Library Question (3 articles)
Technical Support \ General Support Question (24 articles)
Technical Support \ Oneline & User Interface (17 articles)
Technical Support \ License Key Issues (20 articles)
- Installation Instruction for Network (Red) Driverless USB Key
- Installation Instruction for Standalone (Green) USB Key
- Updating SKM Hardware Key when Purchasing Upgrades
- Installation Instructions for Standalone Green/White USB/Parallel Port Key
- Installation Instruction for Network Red USB/Parallel Port Key
Technical Support \ Downloading/Installing Software (14 articles)
Technical Support \ Printing (5 articles)
- SKM with Brady Printers Targus T300 (Printing Instruction)
- SKM with Brady Printer BBP33/35/37 (Printing Instruction)
- SKM with Brady Printer IP300 (Printing Instruction)
- SKM with Brady Printer MVP PLUS (Printing Instruction)
- How to align one-line correctly during "Print to SKMPDF" (Page appear half blank or blank)
Technical Support \ Reports (7 articles)
Technical Support \ Equipment Modeling (24 articles)
Technical Support \ DAPPER (Demand Load) (3 articles)
Technical Support \ DAPPER (Load Flow) (12 articles)
- VFD Rated Current is less than its loading
- How is the induction motor startup current multiplication factor calculated?
- How do I model a reduced voltage starter when performing an Impact Motor Starting study using the Load Flow?
- How do I calculate voltage drop across cable?
- How do I calculate voltage drop across transformer?
Technical Support \ DAPPER (Short Circuit) (9 articles)
- Current Limiting Protective Devices and its effects on Fault Calculations
- Why is the calculated SLG fault higher than the calculated 3phase fault?
- The generator manufacturer says my generator will only put out so much SLG fault current (8.3kA) but PTW calculates a much higher SLG current, why?
- SLG Current Calculations
- Why am I seeing small SLG values?
Technical Support \ CAPTOR (TCC) (21 articles)
- I’ve run a 3 Phase short circuit study but I have protective devices in my TCC drawing that still have Isc Amps of 200,000A. Why don’t they pickup the calculated bus fault current?
- How do I modify the CAPTOR library?
- How do I transfer devices between Captor libraries?
- How do I modify TCC curves that intersect other curves in CAPTOR?
- How do I display the TMS curves on my TCC drawing?
Technical Support \ Arc Flash Evaluation (31 articles)
Technical Support \ Equipment Evaluation (4 articles)
Technical Support \ A_Fault (ANSI) (1 articles)
Technical Support \ IEC 61363 Fault (2 articles)
Technical Support \ TMS (Transient Motor Starting) (5 articles)
- Why DAPPER load flow results differ from I*SIM/TMS load flow results
- Why is the TMS result differnt between using series resistance and Liquid Series Resistance when data input are same?
- Motor unable to start in TMS
- Formula used to calculate typical load exponential data
- Difference between Series Resistance vs. Liquid Resistance Starter (General)
Technical Support \ HI_WAVE (Harmonics) (3 articles)
Technical Support \ Unbalanced/Single Phase (1 articles)
Technical Support \ GroundMat (1 articles)
Technical Support \ Backup & Import/Export (13 articles)
- How do I create a backup copy of my PTW32 project files?
- DXF export error: Unable to create or write DXF file.
- What are the files that I should back up prior to any major upgrade?
- I get an error (Unable to copy initial project database files) when backing up a project. How can I fix this?
- Template "Create" button grey out (Solution)