General Support

⇅ Globally Change Oneline Link Path if Original Path No Longer Exists
Updated: Friday, May 2, 2025
⇅ PTW Hotkeys/Keyboard Shortcuts
Updated: Wednesday, January 31, 2024 ptw key shortcuts hotkey
⇅ Using SKM PTW on Apple/Mac Hardware
Updated: Wednesday, October 25, 2023
⇅ How to obtain the sequence impedances from the Z matrix
Tuesday, August 15, 2017 matrix z matrix cable impedance impedance
⇅ Mapped network drives do not appear within PTW
Tuesday, March 14, 2017
⇅ Reliability: Question “Alternative Supply” check box Function
Wednesday, November 9, 2016
⇅ Error: "Visual Fortran run-time error ...forrtl: severe...DFORMD.dll" and how to solve this issue?
Updated: Wednesday, October 10, 2018
⇅ Definition of a "Bus" in the Power*Tools software
⇅ Destroying Component Base vs Scenario
Updated: Monday, November 21, 2022
⇅ SKM IEEE Certification 2025
Updated: Wednesday, January 8, 2025
⇅ PTW performance issues on LAN (Network Traffic Demands).
Updated: Friday, November 18, 2016
⇅ Helpfile window appear blank (F1 command doesn't work).
Updated: Friday, September 21, 2018
⇅ SKM Reference Manual
Updated: Tuesday, December 22, 2015
⇅ Merging two projects
Updated: Tuesday, December 22, 2015
⇅ Error: “Current Component Editor Datablock is invalid. Please choose another.”
Updated: Friday, November 4, 2016
⇅ Error Message: Unexpected Text Control Error
Updated: Friday, November 18, 2016
⇅ Loading System Data Doesn't go away when using PTW
⇅ How do I recover a project that keeps crashing?
⇅ How do I access my custom symbols in PTW?
⇅ How do I make global changes of input data and attributes?
⇅ How do I recover a project that’s been corrupted somehow?
⇅ I’m trying to download the latest version of PTW from your website and I get the error Authorization Required error message and it doesn’t accept my Password.
Updated: Tuesday, December 22, 2015
⇅ Failed to create empty document while running a study.
⇅ How do I exclude node buses in reports?
⇅ How do I make a project point to a different library?
⇅ Merging Protective Device Libraries
⇅ Library Mapping FAQ
⇅ How to fix Missing Library References from Converted Projects
Updated: Tuesday, December 22, 2015
⇅ How do I install the latest Aladdin/SafeNet drivers from the command prompt?
Updated: Tuesday, December 22, 2015
⇅ What is the best way to convert older version projects to the latest version if the projects are stored on a network drive?
Updated: Tuesday, December 22, 2015
⇅ How to Find Buses that are De-energized Due to a Disconnected or Out-of-Service Connection
Updated: Tuesday, November 14, 2017
⇅ Unable to open project. Scenario0.vrs (make sure that no other application has the project opened and that your process has the right file permission.)
Updated: Friday, January 29, 2016