HW DL Not Opening PTW, Running as Admin Prompts V2C Error: Required XML Tags Not Found

Creation date: 11/10/2022 2:50 PM    Updated: 11/10/2022 2:50 PM    hw dl v2c error required xml tags not found
User had an issue where when opening PTW, nothing would happen. When running it as administrator, it would prompt the following error: 

Contacted Thales support and they found it was caused by the hasp_rt.exe in C:\PTW32\bin folder being old and causing issues due to the difference between it and the license.

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