Mapped network drives do not appear within PTW

Issue:
Users are unable to see mapped network drives within the SKM software. However, the network drives are visible through Windows Explorer.

Resolution:
https://technet.microsoft.com/en-us/library/ee844140(v=ws.10).aspx

This problem occurs because Windows UAC treats members of the Administrators group as standard users. Therefore, network shares that are mapped by logon scripts are shared with the standard user access token instead of with the full administrator access token.
Configure the EnableLinkedConnections registry value, which allows Windows to share network connections between the filtered access token and the full administrator access token for a member of the Administrators group.

To configure the EnableLinkedConnections registry value
Click Start, type regedit in the Start programs and files box, and then press ENTER.
Locate and then right-click the registry subkey HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System.
Point to New, and then click DWORD Value.
Type EnableLinkedConnections, and then press ENTER.
Right-click EnableLinkedConnections, and then click Modify.
In the Value data box, type 1, and then click OK.
Exit Registry Editor, and then restart the computer.
Creation date: 3/14/2017 10:39 AM      Updated: 3/14/2017 10:39 AM