- General Support
- Oneline & User Interface
- License Key Issues
- Downloading/Installing Software
- Printing
- Reports
- Equipment Modeling
- DAPPER (Demand Load)
- DAPPER (Load Flow)
- DAPPER (Short Circuit)
- CAPTOR (TCC)
- Arc Flash Evaluation
- Equipment Evaluation
- Cable Ampacity
- A_Fault (ANSI)
- IEC 60909 Fault
- IEC 61363 Fault
- TMS (Transient Motor Starting)
- HI_WAVE (Harmonics)
- Unbalanced/Single Phase
- DC Systems Analysis
- GroundMat
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- Scenario Manager
- Backup & Import/Export
Error: Unnamed file not found
Problem:
Editing a oneline shows the error "Unnamed file not found".
Resolution:
This error is due to missing read/write access permission of the program folder. Typically occurs with PTW (entire program or the miscellaneous files) being accessed on a shared network. Check where the program/misc files is being accessed, then verify thru the folder properties if the user has both read and write access. Also check the shared drive or folder itself for read/write permissions. If the error still persist after having both permissions in place, you may have a user with administrator privileges to test the issue for there might be elevated privileges that are not available to the normal user.
Editing a oneline shows the error "Unnamed file not found".
Resolution:
This error is due to missing read/write access permission of the program folder. Typically occurs with PTW (entire program or the miscellaneous files) being accessed on a shared network. Check where the program/misc files is being accessed, then verify thru the folder properties if the user has both read and write access. Also check the shared drive or folder itself for read/write permissions. If the error still persist after having both permissions in place, you may have a user with administrator privileges to test the issue for there might be elevated privileges that are not available to the normal user.