- General Support
- Oneline & User Interface
- License Key Issues
- Downloading/Installing Software
- Printing
- Reports
- Equipment Modeling
- DAPPER (Demand Load)
- DAPPER (Load Flow)
- DAPPER (Short Circuit)
- CAPTOR (TCC)
- Arc Flash Evaluation
- Equipment Evaluation
- Cable Ampacity
- A_Fault (ANSI)
- IEC 60909 Fault
- IEC 61363 Fault
- TMS (Transient Motor Starting)
- HI_WAVE (Harmonics)
- Unbalanced/Single Phase
- DC Systems Analysis
- GroundMat
- Cable-3D
- Scenario Manager
- Backup & Import/Export
FlexLM License Blank Error Message
If a user is using a FlexLM network or standalone license and when opening PTW, it produces a blank error message as below:
User will need to delete the draw12.ss3 file in the directory below:
C:\Users\”UserName”\AppData\Local\Temp folder and delete draw12.ss3
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