- General Support
- Oneline & User Interface
- License Key Issues
- Downloading/Installing Software
- Printing
- Reports
- Equipment Modeling
- DAPPER (Demand Load)
- DAPPER (Load Flow)
- DAPPER (Short Circuit)
- CAPTOR (TCC)
- Arc Flash Evaluation
- Equipment Evaluation
- Cable Ampacity
- A_Fault (ANSI)
- IEC 60909 Fault
- IEC 61363 Fault
- TMS (Transient Motor Starting)
- HI_WAVE (Harmonics)
- Unbalanced/Single Phase
- DC Systems Analysis
- GroundMat
- Cable-3D
- Scenario Manager
- Backup & Import/Export
Starting PTW shows a Blank Error Message
When opening PTW, a blank error message is shown below:
Delete the draw12.ss3 file in the directory below:
C:\Users\”UserName”\AppData\Local\Temp folder and delete draw12.ss3
If you can not find this file. Please change settings to show hidden files.
| Files | ||
|---|---|---|
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DataImage41.png 123 KB |
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DataImage73.png 120 KB |
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