Unable to Link PTW Database with Crystal Report 2016 (Database Vendor Code -1203)

When trying to link Crystal Report 2016 to PTW Database, there will be a logon error (Database Vendor Code -1203) like the window below.

Previous versions of Crystal Report (Crystal Report XI), the database will look in the following path:

C:\Users\localadmin\AppData\Local\VirtualStore\Windows\odbc.ini

Crystal Report 2016 looks in the following path:

C:\Windows\odbc.ini

The odbc.ini file in C:\Windows does not have all of the information like the file located in C:\Users\localadmin\AppData\Local\VirtualStore\Windows.

To resolve this issue, you can copy the data from C:\Users\localadmin\AppData\Local\VirtualStore\Windows\odbc.ini to C:\Windows\odbc.ini. Make sure that you do not remove other information as other programs use Crystal Report and may be affected.

You can refer to the odbc.ini in this FAQ for the minimum information needed for the this to work.